Business Consultancy: The Swiss Army Knife of IT
Technology Alone Won’t Save Your IT Project
The IT project landscape is evolving fast. Technology alone is no longer enough. What organisations need is someone who can read between the lines, understand the priorities of all stakeholders, and speak up even when the news isn’t good.
That’s where our business consultant comes in: strategic sparring partner, bridge-builder, and catalyst in one.
What Is Business Consultancy and Why Is It Critical Now?
Business consultancy isn’t new, but its role in IT transformations has never been more relevant.
A business consultant bridges the gap between strategy and execution.
Rather than focusing purely on technology, they understand business goals, processes, and organisational dynamics and translate them into practical, executable IT solutions.
Koert Maas, member of Newitera’s executive board, calls a great business consultant “the Swiss Army knife of IT consulting.” Equipped with experience, insight, and soft skills, they stand in the middle of the action working closely with teams, uncovering the real issue behind the stated problem.
Often, the original problem statement turns out to be just the tip of the iceberg.
What Makes This Profile Unique?
- Reading between the lines sensing what’s happening both on the shop floor and in the boardroom.
- Competence management combining hard IT and process knowledge with soft skills like listening, connecting, persuading, and when necessary challenging.
- Proactive escalation delivering bad news today rather than facing a failed go-live tomorrow.
- Team building creating a team that can openly define problems and work toward concrete, agreed solutions.
Strategic Value, Practical Impact
Business consultants deliver value well beyond strategy development they’re just as essential during execution. Examples include:
- Stakeholder alignment connecting diverse interests across finance, operations, and IT, ensuring decisions are widely supported.
- Quality assurance asking the tough questions and keeping teams focused on deliverables, deadlines, and business outcomes.
- Risk management spotting signals early, predicting risks, and putting mitigation in place before they escalate.
And perhaps most importantly: they fill the gaps no one saw coming.
That could mean stepping in when a project lead leaves, rebuilding trust with a vendor, or addressing a sudden drop in change readiness. In those moments, the business consultant isn’t a “last-minute saviour” they’ve already anticipated the scenario and have a plan ready.
The Future of Business Consultancy
The need for business consultants is only growing.
AI, cloud migrations, data-driven operations, and S/4HANA transformations demand more than technical expertise they require people who understand both systems and human behaviour. Because successful adoption always starts with trust and communication.
We also see a clear trend:
- From support to ownership business consultants are taking a more active role in change management and capability building.
- From advisor to board-level partner influencing strategic decision-making at the highest level.
Ready to Look Beyond the Problem Statement?
Business consultancy is not a luxury it’s a necessity in complex IT environments.
If your project feels stuck, or if you know you need more than just technical expertise, we can help.
Our business consultants won’t just give you the right solution they’ll help you ask the right question.
